Polls & Surveys

Polls let you quickly gather opinions from your community directly inside a post. Whether you’re making decisions or running lightweight surveys, polls provide instant feedback with real-time results.

This guide walks you through creating polls, setting durations, and how members interact with them.

Overview

A poll is a special type of post that includes multiple answer options for members to vote on.

Key Features:

• Real-time vote counting
• Percentage-based results display
• Single or multiple choice voting
• Time-based expiration

Polls are ideal for:

• Quick feedback
• Community decisions
• Engagement boosting

Before You Start

• ZenCommunity Pro is required
• The Poll option appears only when Pro is active

👉 See: License Activation if needed

Creating a Poll

Follow these steps:

1. Open the post composer (Feed or Space)

1. Add your Poll Options:
   • Minimum: 2 options
   • Click Add Option to add more
   • Drag to reorder
   • Click ❌ to remove
2. Set the Duration
3. Toggle Allow multiple answers (optional)
4. Add post text (optional)
5. Click Publish

Setting Poll Duration

Option 1: Set End Date

You can control how long voting stays open.

• Define duration using:
  • Days
  • Hours
  • Minutes
• Click Set to apply

💡 Shorter polls increase participation.

How Members Vote

Once published:

• Members click an option to vote
• Voting behavior depends on settings:

Single Choice (Default)

• Only one option allowed
• Clicking another option changes the vote
• Clicking again removes vote

Multiple Choice Enabled

• Members can select multiple options
• Clicking again removes selection
• Members can use Remove Vote to reset choices (before expiry)

Viewing Results

After votes are cast:

• Each option shows:
  • Percentage bar
  • Vote count (e.g., 12 votes)
• Poll displays:
  • End time (if set)

When Poll Expires:

• Marked as Expired
• Voting is disabled
• Results remain visible

Best Practices

• Keep polls short and focused
• Use clear, simple options
• Choose single vs. multiple answers wisely
• Use polls regularly to boost engagement

Important Notes

• Minimum of 2 options required
• Votes update in real time
• Members can change votes before expiry
• Results are permanent after poll closes

Tips

• Use polls for quick decision-making
• Add context in post text for better responses
• Use multiple-choice for surveys, single-choice for decisions

Related Documentation

• Create and Manage Posts
• License Activation
• Space Content Types
• Events and RSVPs